SECURITY OFFICER

Job Description

SECURITY OFFICER :

Under direct supervision, the Security Officer Position patrols assigned areas to ensure protection of clients, visitors, property and equipment. Responsibilities include:

• Watches for irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as police, fire, and/or ambulance personnel as required.
• Remains alert for the presence of unauthorized persons and/or security code violators; approaches suspicious person and/or notifies police as appropriate; may confront and detain violators, as required, until police arrive.
• Patrols assigned area on foot, on bicycle, or in motor vehicle, as assigned, to ensure personal, building, and equipment security
• Examines doors, windows, and gates to ensure security; uses client keys to open and close buildings; monitors closed buildings for unauthorized persons and/or suspicious activities.
• Prepares routine, standardized reports.
• Provides escorts as necessary
• Informs and warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
• May provide specialized security in complex operational areas, requiring specific knowledge of the operating environment.
• Performs periodic checks of emergency call boxes and/or street lights to ensure proper functioning; reports all malfunctioning as required.
• Performs miscellaneous job-related duties as assigned.

JOB SKILLS AND RESPONSIBILITIES:

• High School Diploma or equivalent required.
• Must have a valid state security officer license, if applicable.
• Ability to communicate effectively with others both orally and in writing.
• Ability to walk and climb stairs.
• Ability to walk extended periods of time.
• Ability to work outside in extreme weather conditions.
• Ability to see and hear accurately in both day and nighttime conditions.
• Ability to comprehend numerous policies, procedures, concepts and to be able to respond using discretion and interpretive judgment based on general and specific policies.
• Ability to retain knowledge, information, and directions on an ongoing basis and communicate effectively with others.
• Ability to maintain accurate records
• Ability to react appropriately in emergency situations.
• Knowledge of cardiopulmonary resuscitation and first aid.
• Knowledge of portable fire extinguishers and their locations.
• Knowledge of the geography of the site to which assigned.
• Skill in operating portable radio devices.

REQUIRED COMPETENCIES:

• He/she must be customer service oriented.
• The successful candidate will pay close attention to detail.
• He/she must embody NITRO Associates’ values as a highly visible representative of the branch and set high standards for him/her and others.

ENVIRONMENT:

• Position based in Field Operations. Requires the ability to work in a fast-paced, multi-faceted environment

DISCLAIMER:

All the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

SECURITY FIELD SUPERVISOR

Job Description

SECURITY FIELD SUPERVISOR :

Responsibilities for the Security Field Supervisor position include, but are not limited to, the following:

• Conduct site inspections of all security accounts within his/her assigned area of responsibility.
• Completes an official "Inspection form" on every officer visited at every facility with the results of this inspection being submitted to the Account Manager for review.
• Counsels officers on various issues such as appearance, job performance and customer service.
• Conducts specific site related training for officers at their assigned job location to cover all facets of the officers' duties and responsibilities in order to work to prevent security problems instead of correcting these problems after they occur.
• Inspect, repair or replace various equipment items used by the security officers to perform their duties as needed and completes appropriate paperwork and forms.
• Must be knowledgeable of customer's service expectations by knowing the customer's key result areas, and in result, ensures security officer compliance with all policies and procedures.
• Stands post at client locations on an as needed basis or as extra support, occasionally for more than the majority of the work week

JOB SKILLS AND RESPONSIBILITIES:

Qualified applicants for the Security Field Supervisor position will meet the minimum requirements, as described below:

• High School Diploma or equivalent required.
• Must have 2+ years of experience as field supervisor, OR have 3+ years of experience in another supervisory role.
• Must have current New York State Security Guard License.
• Must be willing to take new licensing exams if required
• Ability to work a variety of schedules which may include nights and weekends
• Superior customer service skills and support
• Prior experience in the security industry required, and law enforcement and/or military highly preferred
• Effective written and verbal communication skills
• Must be able to be flexible and operate on an "emergency/on-call basis"
• Must have a Driver License with clean records.

Job Type:

• Full-time

Experience:

• supervisor: 2 years (Required)

Education:

• High school or equivalent (Required)

License:

• NYS Security Guard License (Required)
• NYS Fireguard License (Required)

DISPATCHER

Job Description

DISPATCHER :

Dispatchers are to ensure that employees check-in at start of shift and promptly check out at end of shift make sure that all posts are covered at all times. Maintain telephone communications with client sites; receive calls from Security Officers and Field Supervisors; maintains logs. Report to appropriate management or scheduling staff any posts that are not staffed in a timely manner; locate staff to cover open posts. Field calls from client representatives related to staffing issues and ensures immediate resolution of any problems. Update scheduling records, as appropriate, when day-to-day assignments change on scheduling systems; properly document changes to scheduling or security coverage requirements. Control keys, equipment and vehicle fleet. Perform task and duties of a similar nature and scope as required for assigned office work.

JOB SKILLS AND RESPONSIBILITIES:

• At least 2 years of security dispatcher experience is required.
• Must have a valid NYS Security Guard Registration
• Ability to carry out instructions
• Must be able to work in a fast-paced working environment.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Courteous telephone manner.
• Ability to use computer, enter basic data and perform email functions.
• Ability to maintain routine logs and reports.
• Good organizational skills.
• Customer service and service delivery orientation.
• Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
• Ability to be an effective team member.

Job Type:

• Full-time

Experience:

• • Dispatcher: 2 years (Required)

Education:

• High school or equivalent (Required)

License:

• NYS Security Guard License (Required)

HR Assistant

Job Description

HR Assistant:

Seeking HR assistant to undertake a variety of HR administrative duties.

The HR assistant duties involve a wide range of support activities inside our HR department, from coordinating meetings to maintaining our employee database to posting job ads. An important part of your role will be to act as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions. You’ll also assist in creating policies, processes and documents. Qualifications

QUALIFICATIONS:

• HR assistant skills we’re looking for include excellent organization ability, familiarity with HR software and strong communication skills. To be an ideal candidate for the human resources assistant position, you should also hold an HR-related degree and have some experience in our industry. You should be able to work autonomously and remain calm under pressure.
  Ultimately, you’ll ensure our HR department is organized and operates smoothly to attract, hire and retain our employees.

JOB SKILLS AND RESPONSIBILITIES:

• Assist with day to day operations of the HR functions and duties
• Provide clerical and administrative support to Human Resources executives
• Compile and update employee records (hard and soft copies)
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
• Coordinate HR projects (meetings, training, surveys etc.) and take minutes
• Deal with employee requests regarding human resources issues, rules, and regulations
• Communicate with public services when necessary
• Properly handle complaints and grievance procedures
• Coordinate communication with candidates and schedule interviews
• Conduct initial orientation to newly hired employees
• Assist our recruiters to source candidates and update our database

Requirements:

• Proven experience as an HR assistant, staff assistant or relevant human resources/administrative position
• Fast computer typing skills (MS Office, in particular)
• Some experience with an HRIS or HRMS
• Familiarity with Applicant Tracking System (ATS) software and resume databases
• Basic knowledge of labor laws
• Excellent organizational skills
• Strong communications skills